WHAT BENEFITS DO OUR CUSTOMERS GET IN THEIR BUSINESS?
Resourcces focused on strategic guidelines.
Agile and efficient processes (order and accountability).
Efficient and balanced Organizational Structure.
Motivated staff focused on change and results.
Measurement and management tools.
Economic Benefits reflected in the Financial Statements: Increase in Sales, Reduction of Costs and Expenses (Productivity), Inventory Control, Portfolio Optimization, among others).
Analysis of Strengths, Opportunities, Weaknesses and Threats.
Definition of the Golden Circle (creation of business value).
Development of Adaptive Strategies through Strategic Maps, establishment of strategic objectives and measurement of results in short periods (BalancedScorecard).
Review and redefinition, if necessary, of the Business Model and ValueProposition.
INNOVATION – CUSTOMER
CENTRIC DESIGN
What do we do?
Application of the DesignThinking methodology to understand the needs of the client / user in a deep way and establish strategies and solutions.
Development of CustomerJourney maps of clients based on the defined strategy. Knowledge of your Touchpoints / Pains / Gains.
Generation of innovationteams.
AGILE
PROCESSES
What do we do?
Analysis of the current processes of the operation under a focus of CustomerorUserExperience and Efficiency.
Identification of improvement opportunities based on Cause-Effectrelationships.
Design and implementation of To-Be oftheprocesses that align with the Strategy, the Organizational Structure and the required digital trends.
Automationof administrative processes with RPA technology.
ORGANIZATIONAL
DESIGN
What do we do?
Design of OrganizationalStructures scenarios according to the strategic definitions.
Evaluation of staff workloads.
Definition of the optimalhead count by area.
Design of human resourcecapacity plan that adapt to organizational changes.
MANAGEMENT
BY INDICATORS
What do we do?
Definition of the Key SuccessFactors for each area of the organization.
Design of the necessary indicators to meet the buinessgoals (Description, Formula, Frequency and Responsible for generation).
Establishment of the pyramidofindicators (Strategic, Management and Operational).
Development of databases and generationtools.
Implementation of a Management and CommunicationModel based on indicators.
DEVELOPMENT OF
MANAGEMENT
SKILLS
What do we do?
Development of a CompetenceDictionary (Core Competences and Specific Competences).
Staff evaluation Ideal Profile vs CurrentProfile.
Management and competence skills workshop
Outdoor Training and TeamBuilding Dynamics
Executive Coaching providing greater insights on personal problems related to management.