Development of Strategies with a focus on CustomerExperience and OpertionalExcellence.
Review and redefinition, if necessary, of the Business Model and ValueProposition.
Definition of competitive advantagesbasedontechnology (for example, Technological Disruption, Business Model Change, New Markets, Low Costs).
SITUATIONAL
ANALYSIS
What do we do?
Analysis of the relationship and alignmentbetweenStrategy, Processes, People and Technology.
Assessment of current IT infrastructure.
Definition of the Digital Maturity Level (Basic, Opportunity, Systematic, Differentiated, Transformed).
DIGITAL
MINDSET
(PEOPLE)
What do we do?
Development of a CompetenceDictionary (Core Competences and Digital Competences).
Staff evaluation Ideal Profile vs Actual Profile.
Workshops on Leadership Skills and Digital Competences.
Executive Coaching providing greater insights on personal problems relatedtothemanagementof Digital Transformation.
AGILE DESIGN
OF PROCESSES
What do we do?
Identification of opportunitiesforimprovement based on Cause-Effectrelationships (derived from Analysis).
Redesignofprocesses with a focus on the CustomerorUserExperience and OperationalExcellence.
Application of agile frameworkssuch as Scrum to deliver quick results, ensuring Minimum Viable Products that serve as the basis for technologicaldevelopments.
TECHNOLOGICAL
SOLUTIONS
SELECTION
What do we do?
Evaluation of tools according to the main technologicaltrends that are key players in Digital Transformation such as: Big Data, Shift-to-Cloud, IoT, Cybersecurity or Digitization.
Definition in coordination with the IT area on the focus and scopeoftheimplementation (Mature Technologies and Innovation Technologies).
IMPLEMENTATION
ROAD MAP
What do we do?
Evaluation of the implementationplansprioritizingthem according to the impacts in the market, in the efficiency and according to the projected ROI of each initiative.
Definition of the implementationstrategy considering 2-Speed IT developments (cascade or agile).
Establishment of clear measurementframeworks and milestones to assess the success of implementations.
INNOVATION
TEAMS
What do we do?
Formation of Innovationteams that constantly explore opportunities for improvement with a focus on CustomerExperience and OperationalExcellence.
Training teams in innovation methodologies such as DesignThinking.
Definition of results measurement that validates the impact and success of innovations.